CompetiWatch AI - Review Analysis for Competitors

Gain Unmatched Insights into Your Competitors’ Customer Sentiment
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Staying ahead isn't just about understanding your own customers—it's about having a deep insight into your competitors' strengths and weaknesses too. With CompetiWatch AI, you’re not just keeping up; you're getting ahead.

CompetiWatch AI offers you the crystal-clear insight needed to identify what makes customers prefer your competitors and where they fall short. It empowers you with knowledge on how to position your business, refine your offerings, and attract customers looking for what only you can provide best.

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Understand your Competitors

Stop trying to aggregate, filter, and analyze unstructured customer reviews all by yourself.

RightResponse AI automatically aggregates, filters, and organizes your competitors' reviews for you by sentiment, topic, and more across multiple channels. Allowing you to extract critical performance insights.

RightResponse AI uses Machine Learning Aspect Based Sentiment Analysis with Scaling (ML ABSA with Scaling) to deeply analyze and extract key information from huge amounts of unstructured data: your competitors' online reviews.
Deeply understand your competitors by diving deep into their experiences, preferences, and pain points per location, or per group of locations.
Discover recurring themes, sentiments, and trends within your competitors' customer feedback, and use this to make informed decisions to enhance your products, services, and overall customer satisfaction.

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CompetiWatch AI Features

Your dashboard, but with your competitors' information: RightResponse AI creates a customer sentiment dashboard for your competitors that uses the same Categories and Topics as your own dashboard.

Dig deep: RightResponse AI calculates customer sentiment scores, "% positive mentions," for each Category and Topic you define. This way, you can understand which Categories and Topics are driving your competitors' average rating up and down.

Comprehensive Competitor Coverage: Expand your strategic horizon by analyzing customer sentiment across multiple competitors and a broad range of review sources.

Benchmark and Contrast: Easily compare and contrast your performance with that of your competitors, across different locations and review platforms.

Easy comparisons: RightResponse AI makes it easy to compare your business against your competitors, with an intuitive "better or worse" view by Category.

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Find out what you need to do
to boost acquisition and retention

RightResponse AI aggregates all your customer reviews across multiple channels, and organizes them neatly into a single, simple dashboard.

Making it wonderfully easy for you to respond to reviews, get customer insights, and analyze competitor reviews – and pull out the critical info you need in seconds.

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