With RightResponse AI’s customer review and location analytics, you can understand how a business performs at each of its locations – and how it performs as a whole. Our AI-enabled reputation analysis platform is perfect for consulting firms, agencies, third-party risk managers and anyone who needs to quickly and effectively report on a businesses online reputation as a whole.
Uncover the real face of a business from their customers' point of view through customer sentiments and feedback, slicing the data across multiple parameters. While gathering critical insights to understand how the business performs compared to others in the same industry or niche.
Receive a detailed report and turn loads of unstructured data into valuable insights that allows you to more accurately analyze brands before selling/purchasing.
Turn a brand's customer feedback into organized data that shows key stakeholders what customers think about their brand – so they’ll know what to do to serve their customers better.
Compare how each location – and your brand as a whole – stacks up against your competitors. Use these customer insights to guide your clients during the due diligence process.
RightResponse AI hands you all customer review and business reputation data, automatically collated for you, in one centralized dashboard. View top-level insights across the business as well as granular insights per location.
Find out exactly what their customers think about their brand, their products, their service, and their locations. And identify what attracts customers to them – as well as what drives them away.
Through the competitive analysis dashboard, you can compare parameters such as total number of reviews, responsiveness of the brand, and customer sentiments, preferences, and perceptions. To understand exactly how they rank against the competition.
Generate reports with a click of a button and present to your clients detailed information on business performance per location – as well as data-backed opportunities and areas for improvement.
Never toggle multiple browser tabs again. Capture and view all customer sentiment in one place – instead of across tens of accounts and hundreds of tabs.
All you need to do is set it up once, and RightResponse AI aggregates and organizes reviews for you in real-time. So you can start using it and continue using it ASAP.
RightResponse AI also allows you to analyze your client's competitors in exactly the same way that you analyze your client. Add extra value with little extra effort.
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